WORK EXPERIENCE
Senior Web Designer
Nov 2009 - present


Nambucca Valley Web Design, Scotts Head, NSW
Provided a wide range of web and graphic design and hosting services
with Internet Marketing services such as Google Adsense and SEO consulting.

Technology used included: Adobe Photoshop, Adobe Illustrator, Adobe Indesign  Dreamweaver, SEO Tools, Google Analytics and Adsense, Wordpress, Joomla, cPanel, FTP, and various commercial and Open Source PHP Scripts

Self Employed
Dec 2006 - Nov 2009


IT Consultant - Byron Shire, NSW
Responsible for wide ranging support, maintenance and design of local clients
internet and computer based business systems. Major clients in this period included Byron and Tweed Shire Echo Newspaper,  Shearwater Steiner School, IT Options (Brisbane/Ballina) and Byron Bay Beach Accommodation.

Skills required included:  Windows 2003 LAN/WAN, Advanced Active Directory, SQL Server  mySQL/PHP, Apache, FTP, SSH, Joomla and editing CSS style sheets, Project Management, Client Support

Byron Shire Council
Jan 2006 - Nov 2006


IT Consultant , Mullumbimby

Manage the efficient maintenance installation and development of the councils computer systems, PC’s and peripherals and communications network in order to ensure optimum systems and PC network performance at all times.

  1. New Help Desk Software Evaluation and Implementation
  2. First and Second Level Help Desk Support to ALL Council Staff/Depts.
  3. Provide Microsoft 2003 Active Directory LAN/WAN Support
  4. Deployment of new Wyse Terminals and IBM PC Hardware
  5. Evaluation and Implementation of Help Desk System
  6. Installation and Configuration of Wyse Rapport Software
  7. Installation and Evaluation of Network Monitoring Software
Self Employed
Nov 2003 - Dec 2005
 
IT Consultant - Byron Bay, NSW

Responsible for wide ranging support, maintenance and design of Internet and computer based business systems.

• Develop Web Sites (PHP/myMySQL/Apache/IIS)
• Client PC/WAN/LAN support
• Support Clients by phone, remote PC, email
• Strategic Business Planning and Integrated Systems Design
• Manage and Develop Internet Marketing Strategies

Web Reservation Systems
May 2002 - Nov 2003

Technical Manager - Byron Bay, NSW

Responsible for the design, development and testing of Internet based business systems for accommodation solutions.

• Develop and Test Online Booking Systems for the Hospitality industry.
• Develop Database driven Web Sites and Internet Business Systems
• Design and Develop Internet based Billing Systems
• Support Clients by phone, remote PC, email
• Strategic Business Planning and Integrated Systems Design
• Manage and Develop Internet Marketing Strategies and Technology


Richmond Regional Library
Aug 2001 - Apr 2002


Computer Systems Manager - Lismore, NSW

Manage the efficient maintenance installation and development of the Regional Library’s Automated Library System, PC’s and peripherals and communications network in order to ensure optimum systems and PC network performance at all times.

Manage the computer facilities and resources of the Regional Library, maintain, install and develop Systems hardware, software and the communications network.

Northern Rivers IT Pty Ltd
Nov 1999 - Jul 2001


Senior Project Manager - Northern Rivers , NSW

Founded and Managed Northern Rivers IT since November 1999.

The company comprised of a network of over 500 local IT and media professionals that provided a diverse range of IT&T services to local, national and international clients. Responsible for the strategic and financial management and day-to-day operations of the company.

Acted as the regional IT industry spokesperson regarding Telecommunications issues affecting the North Coast of NSW. Roles within NRIT include project scoping, planning and management. Strategic development with Councils, Community Groups, Local & State Government.

Appointed Chief Executive Officer for Northern Rivers IT Pty Ltd. (June 2000)

Technology Solutions.
Aug 1994 - Nov 1999


IT Systems Training Consultant - Sydney/Brisbane

Responsible for the design, development and presentation of Application Systems Training. Courses were developed and presented for internal use.
Clients serviced in this period included:-

  • Queensland Electricity Corporation
  • NSW Dept of Corrective Services
  • Northern Rivers Community Legal Centre
  • Technology Solutions Pty Ltd
  • Optus Communications

 

Integrated Digital Solutions.
May 1992 - Jun 1994


Computer Technician/Sales - Newcastle NSW

Employed by a large Newcastle based Computer Sales and Solutions company who were the Hunter Valley dealers for Acer Computers.

• Managing the day to day service sales and support,
• Liaising with hardware and software distributors (ACER Aust, Tech Pac)
• Sourcing the hardware & software required by clients
• Assistance with Print Bureau and Direct Mail Publishing Services
• Installing PC based LAN hardware & software
• Providing ongoing training and support

 

Dept of Community Services.
May 1987 - Feb 1992


Regional Computer Officer - Newcastle

Responsible for the implementation of all computer systems throughout the New England and Hunter Valley regions. Responsible for providing all regional computer training and develop computer training programs, materials and systems.

• Managing all regional IT&C systems and software
• Development of staff training strategies
• Liaising with hardware and software distributors
• Sourcing the hardware and software required by clients
• Installing hardware and software
• Providing ongoing training and support

 

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PERSONAL DETAILS

Current contact details

 


Full Name: Glen Ashley Schaefer
   
Address: 777 Grassy Head Rd, Way Way NSW 2441

Phone: (02) 6569 7162

Date of Birth: 21-02-1964

Citizenship: Australian

Interests: Surfing, Music, Bush walking, Music Festivals, World Movies

Career Highlights



  • CEO Northern Rivers IT Pty Ltd (1999-2001)

  • NSW Dept of Community Services Ministers Award (1990)
     
  • Besley Regional Telecommunication Inquiry (2000)

  • CBAA Community Radio station of the year award (BAYFM 99.9FM)

 

EDUCATION
IT Industry Certification (1996-2001)
Professional Training

Intel Certified Instructors TTT Server Integration
(SI-103,SI-153,SI-253) Intel Corp Singapore (Oct, 2000)

Microsoft Certified Systems Engineer Windows 2000 Server.(Course 2152BC)
Supporting Windows 95, 5 days, Microsoft Institute Sydney (May 1995)
Supporting Microsoft Windows 3.1, 2 days, Drake Training (1993)

Train the Trainer, 5 days, Drake Training (1990)
Public Speaking & Presentation, NSW Dept of Community Services, 1991
Dbase IV Programming , 2 days, Drake Training, (1990)

Adelaide TAFE (1982-1983)
Diploma Residential Care

This qualification is from the Community Services Training Package. It covers those who work in youth and family intervention, and specialise in residential and out of home care. Workers are supervised and operate within clearly defined organisation guidelines, service plans and position specifications. These workers may: assist a child or young person at risk with personal care and/or other activities of living; report directly to a supervisor and / or provide support to other workers; prepare higher levels of reports and case notes, especially in relation to supervised access visits; and provide out of home care.

Armidale High School (1976-1982)
Completed NSW Higher School Certificate

 

COMPUTER SKILLS

Network and Server Management

  • Windows Server 2007
  • MS Exchange Server
  • Windows 7
  • Wyse Terminals
  • CISCO Router Configuration
  • Firewall Management
  • Anti Virus and SPAM Services
  • Crystal reports
  • Windows Remote Management
  • Citrix Server/Client
  • Active Directory
  • Linux (debian/Redhat)
  • Groupware
  • Intranet Solutions
  • Help Desk Systems
  • Wireless 802/11b,n,g
  • Streaming Video
  • FTP Servers
  • Apache/IIS Web Server
  • mySQL/SQL Server
  • Group Policy Editor

 


Application Program, Languages & Tools
  • HTML/XHTML
  • CSS
  • JavaScript
  • Active Directory
  • MS Exchange Server
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Dreamweaver
  • Joomla CMS
  • Wordpress

 

  • Adobe Photoshop
  • Adobe Illustrator
  • Emarketing
  • Adobe Dreamweaver
  • Dbase IV
  • DOS Batch and Scripting


LANGUAGES

  • English (Advanced Verbal and Written Communication Skills)

 

 

PROFESSIONAL ACTIVITIES
  • IT Coordinator – BAYFM99.9 Community Radio - (2002/2003)
  • Secretary - Regional Information Technology Industry Assoc (1994-1997)
  • Besley Telecommunications Services Inquiry (Grafton, NSW Aug 2000)
  • Member of SCU Media Industry Advisory Committee (2000-2001)
  • Member - Norlink IT Industry Board (1998-1999)
  • Founder - Northern Rivers Information Technology Pty Ltd (1999-2001)

 

AWARDS

1990 - Certificate of Appreciation
NSW Minister for Dept of Community Services

Assisted with Newcastle Earthquake Disaster Recovery Operation to help develop a Relief Funding and Emergency Service Database.


PERSONAL ATTRIBUTES

Throughout my past previous employment I have demonstrated the following personal attributes and qualities:

  • An open, helpful and respectful attitude toward the requirements of the job and the people with whom I work.

  • A willingness to make a positive difference every day.

  • An interest in using my initiative to solve problems and make
    improvements.

  • A readiness to learn and to adopt change.

  • An acceptance of personal responsibility for safe workplace behavior.

  • A willingness to maintain and update the technical skills required within my role.

  • An ability to be creative and develop more efficient and cost effective solutions.

  • A desire to constantly improve and set new levels of achievement and an ability to communicate in a clear, effective and inclusive manner.

 

 

REFERENCES

Ann Moffatt Director, Technology Solutions/Exocat Pty Ltd
(07) 4129 5796

Neil Mulvenna Systems Administrator, Byron Shire Council
(02) 6626 7000

Grahame Latham Director of Education, Le Cordon. Bleu Pty Ltd
(02) 6685 8629

Kerry Sunderland Director/Manager, Evolve Media Pty Ltd
(02) 6680 4075

Mac Wilson Committee Member – Valla Beach Markets
(02) 6569 6844